Gifts

  Food was v good, service was awful, shocking actually. Seated at 18.30 drink order straight away: espresso martini & a sparkling water, took our food order in good time. Got... read more our starters still no drinks, finished starter and finally got drinks, ordered another martini, got our main, ate it, still no second drink. Absolutely shocking service. Asked on 3 different times for our second drink, after managing to ask the manager I got it. We ordered desert at least 45 min after our main, @ 21.00 still no desert, the floor manager said they needed the table. As we got up to leave and pay the bill our deserts finally arrived, obviously we sent them back. Staff are not trained, and quiet frankly don’t seem to care much. We were not charged for the desert and the two espresso martinis as it was v clear it was a s**t show. Won’t be back. Don’t claim to be a cocktail bar when you can’t actually get the drinks served. What a s**t show.

  My wife & I visit this lovely venue, about twice a month. We have always been impressed with the standard of service. The always beautiful and very good value. If... read more you don't like food here, you really need to have a reality check!!!
Top class
Alfie Clarke

  Unfortunately had a very disappointing experience in Lilly's while visiting portlaoise. The place itself looks fab and is very girly which is why we booked it. We booked for 8.15pm... read more but when we arrived we were told that the kitchen had closed earlier that evening so we would be seated a bit later. We didn't have too long a wait to be seated but after that it went completely downhill. Service was extremely slow and when they came to take our order we were told we weren't allowed to order food yet. So we ordered a cocktail tree to keep us going. These arrived down about 9.15pm and the waitress came back to take our food order again at this point as she had forgotten it. So we ordered another round of drinks as we saw the delay with the first round. We didn't get our food until 10.15pm. We were so hungry at this point we couldn't even drink the cocktails. When we finished eating we asked the waitress what time they would close. She said they start 'kicking people out' at 11pm. Having only finished eating a short while before that we felt it was very unfair. Didn't even have an option to get dessert or finish the drinks we spent so much money on. We requested the manager when paying and complained. He begrudgingly knocked off €25 from the €300 we had spent over the brief time we were there. Have to say the food was fab, just very disappointed in the huge delays. There obviously were too many bookings taken for the kitchen to handle.